9 March 2011, 9:15 pm
SUMMARY OF QUALIFICATIONS High-energy professional with exceptional interpersonal and communication skills with an extensive background in the following broad-based competencies: SALES REPRESENTATIVE GENERAL MANAGER TELEMARKETIG CUSTOMER SERVICE RECEPCIONIST INVENTORY (Mexico) Excellent qualifications in customer service with a comprehensive knowledge of management, team building, problem solving and project execution. Self-motivated and proactive committed individual who works not only highly efficient on a team environment but also independently. PROFESSIONAL EXPERIENCE Hotel Valeria and Rumors Bar, Tepic Nayarit Mexico 02/13/08 – 12/28/10 General Manager •Created and put together the “Rumors Bar" project. • Designed and built the bar area including the interior design. •Supervised and tutored 4 associates. •Increased sales and gain name recognition. •Participated and worked on the Valeria Hotel inauguration. • Increased clientele with the creation of “Rumors Bar” placing the hotel on the competing arena. •Assisted the Front desk position / receptionist. Casa Nayarit, Non-profit Org. Santa Ana, CA 08/20/07 – 02/10/08 Director •Fund raised Money to support Nayarit immigrants community projects. •Promoted our culture and traditions in Southern California. •Organized multicultural festivals and participated on local community parades. •Motivated and encouraged teens peers on the basis of success and social responsibility. •Built public relations. •Leadership Education and training. •Learned to work and live cooperatively with others. Building Dreams Investments Inc. Duarte 2007-2008 Manager Assistant •Front desk receptionist •Customer Service •Real estate telemarketing •Loan coordinating •Organized files, data entry, and client billing. E.R. Auto Insurance & Profesional services Azusa 2003-2006 Sales Representative •Customer Service •Increased sales •Front Desk Receptionist. •Filling INS applications for clients. •Organized files, and data entry. Pasadena Travel & Tours Azusa California 1999-2003 Sales Representative •Customer Service •Increased sales •Front Desk Receptionist •Booking flight reservations •Data entry. Education: Gladstone High School West Covina CA Diploma Citrus Community College Glendora, California General classes Special Courses Real Estate courses. Motivation and improvement (IMELE) Loan processing courses. Languages: Fluent in English and Spanish.... Read More »